Refund policy
Last updated: 2026.3.6
Return Window
You may request a return within 30 days from the date you receive your item. Returns requested after this period cannot be accepted.
Return Eligibility
To qualify for a return, items must be:
Unused and in original condition
In original packaging with all tags, labels, and accessories
Free from damage, stains, or alterations
We reserve the right to refuse returns that do not meet these conditions.
Non-Returnable Items
Items marked as Final Sale or custom-made products cannot be returned. If no such restrictions apply to your purchase, standard return terms are available.
How to Initiate a Return
Contact our customer service team at info@asfurniturecenter.com or +1 (559) 540-6316 within the 30-day window. Provide your order number and reason for return. We will provide instructions and, if applicable, a return authorization.
Do not ship items back without contacting us first, as unauthorized returns may not be processed.
Return Shipping Costs
Standard returns (change of mind, no longer needed, etc.): Customer is responsible for return shipping costs.
Defective, damaged, or incorrect items: We will cover return shipping costs or provide a prepaid label depending on the situation.
Original Shipping Fees
Original shipping charges are non-refundable unless the return is due to our error (wrong item shipped, defective product, etc.).
Damaged or Incorrect Items
If you receive a damaged or incorrect item, notify us within 48 hours of delivery with photographic evidence. We will arrange for return, replacement, or refund as appropriate, and will handle return shipping costs.
Refund Processing
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds are processed within 7 business days and issued to your original payment method. Depending on your financial institution, it may take additional time for the credit to appear in your account.
Restocking Fees
We do not charge restocking fees on approved returns.
Contact
Tel: +1 (559) 540-6316
E-mail: info@asfurniturecenter.com,
Address: 5322 W Spruce Ave Ste 105, Fresno, CA 93722, United States
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)